Norma Joyce
President/Agent of AUA, Inc. Duties are Sales and Management
of AUA, Inc. |
|

Phone
extension #226

|
Licenses: Property and
Casualty/Life and Health
Insurance Experience: Began my Aviation Insurance career in
1975. Became a Licensed agent in 1979. Purchased AUA, Inc. in
1986 always specializing in Aviation Insurance.
Education: Graduated from Severna Park H.S., Severna Park,
Md., Alabama Technical College and Enterprise Jr. College,
Enterprise, Al.
Interests:
Spending time with my family. Golf, even though I am not
very good.
Traveling by Airplane or Motor Home to
Aviation Events and seeing all our Aviation friends.
Associations: Member of EAA Experimental Assn., EAA vintage
Aircraft Assn, EAA Chapter 3 Board of Director, EAA Chapter 8
and past Sec/Teas, NC Applicators Assn and the Aviation
Insurance Assn.
|

Espie
“Butch” Joyce
Operations Manager, Licensed Agent, Claims Manager, &
Certified Aircraft Appraiser. Duties are to oversee the
overall operations of AUA, Inc., work schedules,
marketing/advertising, public relations, computer operations
hardware, traveling sales & maintenance. |
|

Phone
extension #232
 |
Insurance Experience: 20
years of experience with commercial insurance & bonding
companies, 11 years specializing in aviation related
insurance, where 45 years of aviation experience as an airport
owner, aircraft owner and pilot with commercial, multi engine
instrument rating has been a great asset for AUA, Inc.
customers.
Education: My education background consists of Gardner-Webb
College, Boiling Springs, NC (Business back ground), US Army
Special Forces School, Tour with the US Army Special Forces
1964 until 1970 proudly wearing the "Green Beret", NACE Certified Inspector, Houston, TX; NAAA certified aircraft
appraiser, and the Rendleman School agents license,
Greensboro, NC.
Interests: My personal interest are Aviation, flying our Beech
Baron, Luscombe 8E, and our Mooney M-10, Golf, and traveling
in our motor coach.
Associations
I am the past National President of the EAA Vintage Aircraft
Association, an VAA National Director, EAA Board of Directors
member Emeritus. I ‘am a past president of the EAA Chapter #8,
Greensboro, NC, member of the Aircraft Owners and Pilots
Association since 1955; member of the Aircraft Insurance
Association; I am a 32 degree Mason and a member of the QB
Greensboro Hanger. |

|
Robert
"Rob" B. Kamsch II
Agent / Pilot |
|

Phone extension #227
 |
Licenses:
P&L, L&H, LTC, PSEL
Property & Liability
Life & Health
Long Term Care
Airplane Single Engine Land
Insurance Experience: Came to
work for AUA in 1989.
Currently hold the positions of Executive Vice President/Sales
Education: East High School;
Guilford Technical Community
College
Interest: Spending time with
my wife and daughter. Reading and golf.
Hobbies: Attending
Aviation events, motorcycling, Home renovations.
Associations: EAA (Past President of EAA Chapter 8), VAA & AIA,
U.S. Chamber of Commerce,
Knights of Columbus & Our Lady of Grace Catholic Church. |

|
Lisa Otey
Licensed Property and
Casualty
Agent |
|

Phone extension #229
 |
Licenses: Aviation Insurance Specialist
Property and Casualty
Secretary of AUA, Inc.
Experience: Lisa, daughter of Owner Norma Joyce has
over 18 years experience in Aviation Insurance.
She handles a wide variety of aviation accounts & develops
long term working relationships with her customers based on
trust and excellent service.
She is the
Vice President of the Women's North Carolina Agriculture
Aviation Association. She specializes in all
aspects of aviation insurance and has earned the reputation as
a dedicated agent working on behalf of the customers best
interests.
Lisa specializes in insuring Corporate Aircraft, FBO's,
Helicopters, Agriculture, Maintenance Facilities, as well as
Pleasure, Experimental and can even insure the newly developed
Sport pilots.
Interests: Lisa enjoys camping with her family, going to
Oshkosh and various aviation conventions, dancing and likes
to draw artwork. She has a daughter in college, a
daughter in high school and a son in middle school.
They enjoy attending the local fly-ins in their community.
Associations: She is an active member in the: Experimental
Aviation Association
EAA Vintage Aircraft Association
North Carolina Agriculture Aviation Association
Women's NC Agriculture Aviation Association
National Business Aviation Association
Aviation Insurance Association |

Pam Sharpe
see the babies
Job Title: Sales Agent, (Property, Casualty, Life and Health
License) |
|

Phone extension #228
 |
Experience: Began with AUA
in 1989 Worked as an agent's assistance and trained with
agents at AUA specializing in all types of
aircraft insurance. Currently in insurance sales handling a
wide variety of aircraft accounts.
Interests: Boating, Camping,
spending time with family and attending EAA fly-ins and
airshows
Education: Graduated 1989 Southeast Guilford High School,
attended Guilford Technical Community College, obtained
Property, Casualty, Life and Health License from the Rendleman
Company.
Associations: EAA and EAA Vintage Aircraft Association, NCAA &
AIA |

|
R.C. "Mac" McGee
Property and Casualty Agent, Vice President |
|

Phone extension #224
 |
License:
Property and Casualty
Insurance Experience: 1985 Worked for Aviation Underwriting
Agency, 1986 Joined AUA, Inc. Attends local fly-ins, airshows
and has attended the convention at Oshkosh since 1986.
Attended Sun-n-Fun several years.
Education: Attended East Forsyth High School in Kernersville,
Attended Forsyth Community College in HVAC. Policeman in
Winston-Salem, NC for 10 years, was coach training new
officers for 6 years. Attended various law enforcement schools
including Northwestern University. Full-time civil service
with the Army National Guard for 10 years with rank of
Sergeant First Class. Attends insurance classes yearly at
Guilford Technical College and the Rendleman Insurance
Courses.
Interests: Fishing, Golf, Cooking and Travel
Associations: AIA, EAA, EAA Chapter 8 |

Laura
McPherson
Renewal Agent |
|

Phone extension #223
 |
Insurance
Experience: Employed in 1984 by Aviation Underwriting Agency.
Responsibilities include quoting vintage renewals, binding
renewals, processing binders and invoices for new and renewal
accounts, certificates of insurance, and assisting agents
Education: Associate Degree in Executive Secretarial Science
from GTCC, Property & Casualty License
Interests: Breeding & showing champion quarter horses, has
attended EAA Fly-in in Oshkosh, WI
Associations: Member of EAA and Vintage Aircraft Assn.,
Aviation Insurance Assn., American Quarter Horse Assn., North
Carolina Quarter Horse Assn. |

Pat James
Accountant |
|

Phone extension #222
 |
Experience: I came to work
at AUA in September 2000 from Gem-Dandy, Inc. where I was
employed for 36 years. While there I worked in Data
processing, secretary, customer service and assistant to Vice
President of International Sales. At AUA I handle all accounts
receivables, accounts payable and payroll.
Education: Graduate of Sandy Ridge High School, Rockingham
Community College
Interests: Golf and crafts |

|
Tammy Pierce
Customer Service Representative North Carolina Property &
Liability Agent |
|

Phone
extension #225
 |
Experience:
Employed with AUA, Inc. since 2001. Customer Service
Representative.
Processes Insurance Binders, Applications, Endorsements,
Certificates of Insurance and Insurance Proposals. She has
obtained her Property and Casualty Insurance License.
Education: Barnes Business College
Interests: I enjoy spending time with my family, music,
reading, crafts and auto racing
Associations: Sports Car Club of America |

|
Joshuah Perlman
Customer Service Representative |
|

Phone extension #231
 |
Licenses: Property and Liability
License
Experience:
I joined AUA in the Fall
of 2004. Customer Service Representative. My job consists of
processing Insurance Binders, Applications, Endorsements,
Certificates of Insurance and Insurance Proposals. He has
obtained his Property and Casualty Insurance License.
Education: Graduated from the University of
Wisconsin at Eau Claire with a Bachelor of Arts Degree
Interests: Modern History, Military Aviation,
Travel and Baseball
Associations: EAA, VAA |

Philip Whapham
Customer
Service Representative |
|

Phone
extension #234 |
Experience: Joined AUA Nov. 2005
1982-2005 Senior Customer Service Agent/Supervisor Piedmont/USAirways
CS trainer-CRO complaint resolution Official-GSC Ground
Security Coordinator. 1979-1982 Piedmont Airlines all
aspects of operations.
Education: RJ Reynolds HS,
Forsyth Technical Community College; Business Administration
Interests: Flying, Chapter
Fly-ins, Airshows, Spending time with family wife son &
daughter
Associations: Experimental
Aircraft Assoc., Vintage Aircraft Assoc. Carolina Historic
Aviation Commission, Past Vice President for EAA Chapter 8 |

Melanie
Linkous
Receptionist |
|

 |
Experience:
Employed with AUA since 2004. My job consists of in logging renewal documents, preparing
financial agreements, sorting & delivering mail and faxes. I
also check policies for mistakes, file documents and answer
the phone.
Education: High School Graduate and One and a half years of
college experience
Interests: In my free time I like to make jewelry, travel,
decorate & enjoy the outdoors with various sports and
recreation. |
|